PRIVACY POLICY
Welcome to EVAN! We appreciate your choice to use our mobile application or transactional pages (collectively, the “Application”) and our network of charging stations, owned and operated by EVAN LLC (hereinafter EVAN). EVAN collects information about you when you visit our Application or use our network of charging stations (the EVAN network). This privacy policy (the Privacy Policy) aims to provide you with information about how and why EVAN collects, uses, and discloses information about you, the options you have in this respect, and how you can access and rectify it if necessary. Note that we reserve the right to update and change the terms of this Privacy Policy from time to time, and your use of the Application and the EVAN network following an update constitutes your agreement to any modifications, subject to applicable law. If we decide to update and materially change the terms of our Privacy Policy, we will post those changes in our Application and the updated Privacy Policy. We may also notify you by email. Please periodically check this Privacy Policy for updates. By continuing to access or use the Application or the EVAN network after we have posted an updated Privacy Policy or have provided you with written notice of any material modification via email or other notification methods you specify you agree to be bound by the modified Privacy Policy.
CONSENT
By using our Application or the EVAN network, you consent to our collection, use, and disclosure of that personal information as described in this Privacy Policy. We, therefore, invite you to read this Privacy Policy carefully. You may withdraw your consent to any further collection of personal information, in whole or in part, at any time by writing to our Privacy Officer at [email protected]. However, we need to advise you that thusly you may no longer enjoy certain advantages presented by the utilization of our Application and the EVAN Network.
LOCATION
The Application is intended for use by our customers and users in the Republic of Armenia. If you access the Application from another country, you agree that only the laws of the Republic of Armenia will apply to your use and that we will under no circumstances be liable for it, and you release us from liability for the Application of the laws of any other country.
TYPES OF INFORMATION COLLECTED. PERSONAL INFORMATION
For the purposes of this Privacy Policy, “personal information” refers to any information concerning an individual that allows for the individual to be identified (directly or indirectly). You do not need to supply personal information to see the content of the Application. However, we will require your personal information in certain instances when you use the EVAN network, such as reserving a charging station, creating a user account, charging your electric vehicle, or contacting customer service.
Depending on the circumstances, we may collect different types of personal information about you, including the following:
. Your name, your address, your date of birth;
. Your email address and phone number;
. Your use of the EVAN Network, such as your power consumption, the date of service, your geolocation, and other similar information;
. Your electric vehicle model;
. Identifiers such as cookies, IP addresses, and mobile device IDs that recognize individuals over time and across different web applications or online services, where those identifiers can be reasonably linked to an identifiable individual; and details about issues you may have experienced while using EVAN’s Network.
COOKIES
We use cookies and other similar tracking technologies (including scripts, pixel tags, ETags, and web beacons) to help customize the Application for visitors. Cookies are small text files that your browser installs on your computer or other devices, enabling the Application to recognize you upon your visit. These cookies remain on your computer and are automatically retrieved when you visit the Application. Some cookies are necessary for the Application’s efficient functioning during your visit, allowing us to know the pages you have visited. These cookies do not contain any personal information and can be disabled on your computer. Most browsers are initially set up to accept cookies; however, the “help” feature of the menu bar on most browsers will tell you how to manage cookies and how to disable them completely. Please be advised that disabling cookies may affect user functionality. For instance, visitors who have disabled cookie processing will no longer be able to enjoy all functionalities related to the management of their user accounts.
WEB LOGS
We keep standard web logs that record data about all visitors to the Application. These logs do not contain personally identifiable information and may consist of:
. The internet domain from which you access the Application;
. The location from which you access the Application, the type of browser and operating system you use;
. The Application pages you viewed and the web Application address from which you linked to the Application.
We also may have to record your IP address when you visit the Application. Your computer is automatically assigned an IP address via an internet protocol when you surf the internet. Your IP address is static or dynamic; a static IP address may allow you to be identified, while a dynamic IP address does not usually allow it.
INFORMATION THROUGH MOBILE DEVICES
When you access the Application or the EVAN Network through your mobile telephone or other mobile devices («Mobile Device»), we may collect: (i) Mobile Device type and manufacturer; (ii) mobile carrier; (iii) Mobile Device type identifiers («Device ID»); (iv) telephone number; (v) internet protocol address; (vi) geographic location/country/zip code; (vii) platform version; (viii) installation, navigation, access, interaction, impression and engagement information; (ix) network connection type; (x) browser type; (xi) Mac address; (xii) IOS advertiser ID; and (xiii) other related information you voluntarily provide to us. In addition, we may collect the information you provide during sign-up to have Short Message Service notifications sent directly to your Mobile Device.
USE OF INFORMATION
We use the information we collect about you mainly for the following purposes:
. Administering the Application and making it available to you;
. Allowing you to buy our products and services online;
. Billing you for your charging activities on the EVAN Network;
. Developing and marketing our brand image, products, and charging services, including promotions and advertising;
. Communicating with you about technical notice, product and service upgrades, security alerts and support because this information is important to your interaction with EVAN;
. Verifying your identity and the veracity of any requests if you contact us;
. Responding to your requests, complaints, comments, and questions, including helping you find alternative charging locations near you, if necessary;
. If you enter into a sweepstake, contest, or similar promotion, we may use the information you provide to administer those programs; and
. From time to time, for any other purpose authorized or required by applicable law.
We also use the information we collect about you to generate statistics, gather information, and measure activity on the Application and on the EVAN Network. When we compile information for these statistical purposes, your personal information is not individually identifiable. Rather, it forms part of a whole made up of the data of all users of charging stations
We may use your personal information to communicate with you about our services, upcoming events, promotions and special offers, and other news about us. We will ask you for your consent before doing so, subject to the applicable laws. You may agree or withdraw your consent to this type of use by writing to our customer service at [email protected].
AFFILIATES
We may disclose personal information to our subsidiaries, parent companies, joint ventures, and other corporate entities under common ownership in Armenia or anywhere else in the world for the purpose of transferring and processing such personal information based on our instructions and such purposes as described in this Privacy Policy.
PARTNERS AND SUPPLIERS
EVAN may share information related to your use of the Application and the EVAN Network with the owners and the hosts of our charging stations, with our service providers, and entities with which we run joint programs or offers, such as electricity suppliers, in order to improve or to continue offering the charging services, and to provide services related to programs you have chosen to participate in involving our service. Within EVAN, we limit access to your personal information to authorized personnel in compliance with applicable law.
THIRD PARTIES
We may also share information with third parties, specifically financial and legal advisors, as part of a sale or assignment of our business, for audit purposes, or for other financial transactions.
OWNERSHIP CHANGE
In the event, we combine with another company through a corporate merger, sale, acquisition, liquidation, or another similar process in the future, we may transfer your personal information or a part of it with the business. It may also be sold as an asset of the company, to the successor organization in such a transaction. If material changes to our privacy practices occur as a result of such transaction, you will be notified via prominent notice in our Application of any change in ownership or uses of your personal information, as well as choices you may have regarding your personal information
AGGREGATED INFORMATION
We may share certain non-personally identifiable information and aggregated non-personally identifiable information with third parties, such as the number of customers in a particular geographic area or the number of hours per day that customers with an electric vehicle use an electric vehicle to charge.
SAFEKEEPING OF INFORMATION
No method of transmission over the internet or method of electronic storage is ever completely secure. There is always a risk that the information you send us may be lost, intercepted, hacked, or misused. Therefore, we encourage you to take special care in deciding what personal information you provide to us as we cannot guarantee its absolute security.
STORAGE OF INFORMATION
All personal information will be safeguarded confidentially in compliance with the privacy laws of the jurisdictions where we do business. We employ reasonable administrative, technical, and physical safeguards to protect your personal information from loss, theft, and unauthorized access, usage, modification, and destruction. In some cases, we may process your personal information outside your country. By using our Application or the EVAN Network, You consent to Your personal information being transferred to, stored in, and processed outside the Republic of Armenia.
SHARING OF INFORMATION
We will not share your personal information with third parties other than as described in this Privacy Policy, except as required or authorized by law or ordered by a competent court.
RETENTION PERIOD
Your personal information is kept as long as required for the purposes for which it was collected or in compliance with our legal and regulatory obligations. When the information is no longer necessary, it is destroyed. When destroying documents and data, we follow strict procedures and ensure that only authorized personnel have access to them. In addition, we will notify you of any breach of security, confidentiality, or unauthorized release of personal or private data in accordance with applicable laws, rules, and regulations.
ACCESS TO YOUR PERSONAL INFORMATION
You have a right, under the law, to obtain access to your personal information and to request that it be corrected if the personal information is inaccurate, out of date, incomplete or ambiguous, or if the collection, release, or keeping of the data is not authorized by law. If you notice any errors or inaccuracies, please let us know, and we will make the necessary corrections. Subject to our retention rights described below, you may also request to have your personal information deleted. Any request for access to, correction, or deletion of your personal information and any notice shall be directed by email to EVAN’s Privacy Officer: [email protected].
TELEPHONE COMMUNICATIONS
If you communicate with one of our representatives by phone, the conversation may be recorded to assess the quality of the service, to train our employees, or to protect both parties in case of disagreement. You will be notified of such recording in advance and may refuse it.
CHILDREN
The Application is not intended for children under age required to drive an automobile (18). If you are under this age, please do not provide us with personal information of any kind. If a child under this age provides us with personal information, a parent or guardian of that child may contact us to have this information deleted from our records. If you believe that we may hold information from a child under the age of 18, please notify us through our Privacy Officer by email at [email protected].
CLIENT EXPERIENCE
We may solicit your input on your experience using the EVAN Network or navigating the Application.
INTEREST-BASED ADVERTISING
The section describes EVAN’s online advertising practices. As mentioned above, we use cookies and other similar tracking technologies on the Application to understand your habits when you browse the Application or the web Application that displays our advertisements. These tools help us and our marketing partners tailor advertisements that we think are most helpful and relevant to you. We may also use the information we gather about you to customize our advertisements according to your interests.
YOUR CHOICES WITH RESPECT TO INTEREST-BASED ADVERTISING
You have a choice whether or not to accept the use of certain cookies by using the “help” feature of your internet browser. You can opt out of customized social media ads by adjusting your social media settings (for instance, you can manage your settings via your Facebook profile). You can also unsubscribe from mailing lists by using the links included in the advertisements.
DO NOT TRACK
We do not respond to DNT (Do Not Track) signals. Please note that if you opt out, you may still receive online advertising from EVAN or from other applications. However, these advertisements will not be reflecting your interests.
FINAL PROVISIONS
The Privacy Policy is an integral part of the Terms of Use of the Application and the EVAN Network. All of their terms and conditions apply herein, including, without limitation, the provisions regarding applicable laws and possible modifications